Most iGaming guides are vague. This one is not — every step here is specific, actionable, and based on how the platform actually works.
Getting Ready
- Check that you are at least 18 years old (or the legal age in your country).
- Have your personal identification ready: CPR number, address, and a valid ID like a passport or driver’s license.
- Make sure you have a payment method: Visa/Mastercard, bank transfer, or an e-wallet like Skrill or Neteller.
- Ensure your device has a stable internet connection. You can use the mobile-optimized website or install the progressive web app (PWA) directly from your browser — no app store needed.
- Set a budget before you start. Decide how much you are willing to deposit and lose, and stick to it.
- Create a strong, unique password for your account. Avoid using the same password as your email or other services.
How to Sign Up
- Go to the official Mr Green website. You can find it through MrGreen casino or by searching “Mr Green” in your browser.
- Click the “Sign Up” or “Join” button, usually located in the top right corner.
- Fill in your personal details: first name, last name, date of birth, email, and address.
- Choose a username and a password. Make sure the password is at least 8 characters and includes numbers and special characters.
- Select your preferred currency and language (Danish is available).
- Read and accept the terms and conditions. Pay special attention to the bonus rules and wagering requirements.
- Verify your email by clicking the link sent to your inbox.
- Complete the KYC (Know Your Customer) process by uploading a copy of your ID and a proof of address. This is mandatory for withdrawals.
- Make your first deposit using your chosen payment method. The funds should appear in your account instantly or within a few minutes.
Bonus Math
Let’s talk numbers. Suppose you claim a welcome bonus of 100% up to 1,000 DKK. This means if you deposit 500 DKK, you get 500 DKK in bonus funds, giving you a total of 1,000 DKK to play with. But beware: the bonus is subject to wagering requirements.
Wagering requirement is typically 35x the bonus amount. In this example: 500 DKK × 35 = 17,500 DKK. You must place bets totaling at least 17,500 DKK before you can withdraw any winnings from the bonus.
Here’s the detailed calculation:
- Deposit: 500 DKK
- Bonus: 500 DKK
- Total balance: 1,000 DKK
- Wagering requirement: 35 × 500 DKK = 17,500 DKK
If the game you play contributes 100% to the wagering (like most slots), every 1 DKK bet reduces the requirement by 1 DKK. So you need to bet 17,500 DKK in total. If a game contributes only 10% (like blackjack), then 1 DKK bet only counts as 0,10 DKK, making the effective requirement 175,000 DKK. Therefore, always choose slots to meet the requirement faster.
Also, note that some games are excluded from bonus play. Always read the terms. The maximum bet allowed while playing with a bonus is typically 50 DKK per spin or hand. Exceeding this may void your bonus.
The bonus itself is often released in installments. For example, you might get 25% of the bonus immediately, and the rest in small increments as you play. This is to prevent players from depositing large amounts and immediately withdrawing.
Money In, Money Out
Deposits are usually instant, but withdrawals take time. Here is a typical breakdown:
| Payment Method | Minimum Deposit | Processing Time (Withdrawal) |
|---|---|---|
| Visa/Mastercard | 100 DKK | 1-3 business days |
| Skrill | 100 DKK | Up to 24 hours |
| Neteller | 100 DKK | Up to 24 hours |
| Bank Transfer | 200 DKK | 3-5 business days |
To withdraw, go to the cashier, select “Withdraw”, choose your method, and enter the amount. You may need to verify your identity again if it’s your first withdrawal or if you have changed your details.
Important: The platform uses a strict verification process. If any document is missing or unclear, the withdrawal will be delayed. So upload all required documents in advance.
Is It Safe?
Mr Green operates under a license from the Malta Gaming Authority (MGA) and the Danish Gambling Authority (Spillemyndigheden), which is a good sign for players in Denmark. This means the site is regularly audited and must follow strict rules on fairness and player protection.
All transactions are secured with SSL encryption (the padlock icon in your browser). Your personal data is stored on secure servers and never shared without your consent, except as required by law.
For problem gambling, Mr Green offers self-exclusion tools, deposit limits, and time-out options. You can set these in the “Responsible Gambling” section of your account.
Note: If you are playing from a country where Mr Green does not hold a specific license (e.g., some jurisdictions rely on a Curacao license), the level of protection may be lower. Always check the licensing info in the footer. As a user tip, remember that winnings from casinos licensed in Curacao may be subject to local income tax, unlike those from MGA or local licenses.
When Things Go Wrong
Scenario 1: Login problems
If you can’t log in, first check your caps lock and internet connection. Then use the “Forgot password?” link. If you still have issues, contact support via live chat or email. They will ask for your username and email to verify your identity.
Scenario 2: Deposit not showing up
If you’ve made a deposit but it doesn’t appear, wait at least 15 minutes. Then check your bank statement to see if the transaction went through. If it did, contact support with the transaction ID.
Scenario 3: Withdrawal is stuck in “Pending”
This is common. The casino has up to 72 hours to review your withdrawal. If it takes longer, contact support. They may ask for additional verification.
Scenario 4: Bonus not credited
Make sure you activated the bonus code if required. If you think you qualified, contact support and provide your deposit amount and time.
Scenario 5: Account locked
If your account is locked, it could be due to security reasons. Contact support immediately. They will ask for personal information to verify you.
Scenario 6: Game not loading
Try clearing your browser cache or using a different browser. If the problem persists, the game provider may be having issues. Wait a few hours and try again.
Common Questions
How do I do a Mr Green casino login?
Go to the official website, click “Login” in the top right, enter your username/email and password, and click “Log in”. If you forget your password, use the recovery link.
Is the Mr Green login safe?
Yes, the login is protected with SSL encryption and two-factor authentication (2FA) is available. You can enable it in your security settings.
Can I play on my phone?
Yes, the site is mobile-optimized and you can also install the PWA by tapping the menu button on your browser and selecting “Add to Home Screen”.
How long does a withdrawal take?
It depends on the method. E-wallets take up to 24 hours, cards 1-3 days, and bank transfers 3-5 days. The first withdrawal may take longer due to verification.
Do I pay tax on winnings?
In Denmark, winnings are tax-free for players if the casino is licensed by the Danish Gambling Authority. However, if you play on a foreign license like Curacao, local taxes may apply. Check your local laws.
Can I set limits on my account?
Yes, you can set deposit limits, loss limits, wager limits, and session time limits in the responsible gambling section.
What is the minimum age to play?
You must be at least 18 years old, or the legal gambling age in your country, whichever is higher.
Is there a loyalty program?
Yes, Mr Green offers a loyalty program where you earn points for playing. These points can be exchanged for free spins or other rewards.
Insider Advice
If your withdrawal is delayed, here is what to do:
- Step 1: Wait 24 hours after the standard processing time. For e-wallets, that’s 24 hours; for cards, 3 days.
- Step 2: Check your email for any requests for additional documents.
- Step 3: Contact support via live chat. Have your username, withdrawal amount, and date ready.
- Step 4: If support doesn’t resolve it within 48 hours, escalate to the casino’s complaints department via email.
- Step 5: As a last resort, contact the licensing authority, such as the Danish Gambling Authority, to file a complaint.
Always keep a record of all communication.
Insider Advice
Most guides forget to tell you about the verification process. Do it immediately after signing up. Upload your ID and proof of address before you even deposit. This saves you a lot of time when you want to withdraw. Also, enable 2FA for extra security.
Set a weekly deposit limit to avoid chasing losses. The casino’s responsible gambling tools are there for a reason. Use them.
Finally, always read the terms and conditions for bonuses, especially the wagering requirements. It’s not fun, but it prevents nasty surprises.
Remember, gambling should be entertainment, not a way to make money. Play responsibly.
In conclusion, Mr Green offers a solid platform with good security and a user-friendly interface. By following the steps in this guide, you can enjoy a smooth experience from sign-up to payout. Just remember to gamble responsibly and have fun.